Understanding Closed Captions on Zoom: A Quick Guide

As more and more people turn to online meetings and remote work, Zoom has quickly become one of the most popular video conferencing platforms available. One key feature of Zoom that has been gaining a lot of attention from content creators is closed captions. In this article, we will explore what closed captions on Zoom are, why they are important, and how you can use them to make your content more accessible.

What are closed captions on Zoom?

Closed captions are a text-based version of the audio that is being spoken during a video call or recording. These captions can be turned on or off by the viewer and provide a helpful alternative for people who are deaf or hard of hearing, as well as those who are watching in a noisy environment, trying to follow along in a foreign language or simply prefer to read rather than listen.

Why are closed captions important for content creators?

Content creators are always looking for ways to reach a wider audience, and closed captions can help achieve just that. By adding closed captions to your videos, you are making your content more accessible to people with disabilities, but also potentially expanding your viewership to people who speak other languages or those who prefer to read rather than listen.

Another important reason closed captions are important for content creators is that they can improve engagement and retention. Research conducted by Facebook found that videos with closed captions had a 12% increase in viewership compared to videos without captions, and people were more likely to watch the video for a longer period of time.

How to add closed captions on Zoom?

Adding closed captions on Zoom is a relatively straightforward process. The first step is to make sure that the feature is enabled on your account. To do this, you will need to log in to your Zoom account and go to the “Settings” menu. From there, click on the “Meeting” tab and scroll down until you see the “Closed Captioning” option. Make sure that the toggle switch is turned on.

Once you have enabled closed captions, you can start using the feature during your Zoom calls or recordings. To do this, click on the “CC” button in the bottom menu during a call or recording, and then select “Enable Auto-Transcription”. Zoom will then use its AI-powered transcription service to create the closed captions in real-time. It’s worth noting that this feature is not perfect and may make mistakes, so it’s important to double-check the captions for accuracy.

If you prefer to upload your own captions or edit the automatically generated ones, you can do so by selecting the “Import” option under the “Closed Captioning” menu in the settings. This will allow you to upload a caption file in SRT or VTT format.

Tips for using closed captions effectively

While adding closed captions to your Zoom recordings can be a great way to reach a wider audience, it’s important to use them effectively. Here are a few tips to keep in mind:

1. Keep captions concise: Try to keep your captions short and to the point. Use simple language and avoid jargon or technical terms that may be difficult to understand.

2. Edit for accuracy: If you are using Zoom’s automatic transcription service, make sure to review the captions for accuracy before publishing your content. It’s a good idea to have someone else review them as well to catch any mistakes you might have missed.

3. Use proper formatting: Captions should be easy to read and follow. Use proper capitalization, punctuation, and paragraph breaks to make the text more legible.

4. Consider font size: Make sure that the font size you use is large enough to be easily read on different screens and devices.

5. Add sound descriptions: If there are sounds in your recording that are important to the understanding of the content, such as laughter, applause, or music, make sure to add descriptions in brackets.

In conclusion

Closed captions are an important accessibility feature that can help content creators reach a wider audience and improve engagement. With Zoom’s easy-to-use captioning feature, it’s never been easier to add captions to your videos. By following the tips outlined in this article, you can ensure that your captions are effective, accurate, and readable for everyone who wants to watch your content.

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