How to Enable Closed Captions on Zoom – Step by Step Guide

Enabling Closed Captions on Zoom: A Comprehensive Guide for Content Creators

Zoom has become an integral tool for many content creators today. Whether you’re a YouTuber, a webinar host, or a teacher conducting online classes, Zoom provides a convenient way to connect with your audience. However, not all your viewers may be able to hear what you’re saying clearly, and this is where closed captions come in.

Closed captions refer to the textual representation of audio content displayed on the screen. They’re usually placed at the bottom of the video and can be incredibly useful in enhancing the accessibility of your content. Closed captions make it possible for people with hearing disabilities to follow along and understand what is being said in the video, among other benefits.

In this blog, we’ll go over how to enable closed captions on Zoom and how to make the most of this feature as a content creator.

Why Enable Closed Captions?

Aside from making your content more accessible to people with hearing disabilities, there are other reasons why you should consider using closed captions on your Zoom videos.

First, closed captions can help viewers understand your content better. English may not be the viewers’ first language, or they may have difficulty understanding regional accents. Closed captions provide a written version of what is being spoken, ensuring that all viewers can understand your content without any difficulty.

Second, closed captions can also help viewers retain information better. People can read the information at their own pace and can refer back to important information later. This can benefit viewers who have difficulty following along with live audio or video content.

How to Enable Closed Captions on Zoom

Zoom makes it easy to enable closed captions for your meetings, webinars, and other online events. Here’s how to do it:

Step 1: Log in to your Zoom account and select the “Settings” option from the menu on the left-hand side.

Step 2: Click on the “In Meeting (Advanced)” option and scroll down to the “Closed Captioning” section.

Step 3: Toggle the switch to the “On” position. You’ll also see other options related to closed captions you can turn on or off.

Step 4: Save your settings, and you’re all set!

Once you’ve enabled closed captions, they’ll be automatically generated for your videos using Zoom’s artificial intelligence. However, keep in mind that the accuracy of the captions may vary depending on the quality of audio and the speaker’s accent.

Customizing Your Closed Captions

While Zoom’s automatic captioning is a great feature, it may not always be accurate. Fortunately, Zoom provides tools that allow you to customize the captions to improve their accuracy.

Here are some customization options you can try out:

Speaker Identification: By enabling the “Speaker” option, the captions will display the name of a speaker before their dialogue. This can be helpful, especially when multiple people are speaking during a Zoom meeting.

Adding Punctuation: By default, Zoom’s captions do not include punctuation, which can make them difficult to read. Enabling this option will add periods, question marks, and exclamation points to the captions, making them more coherent.

Adjusting Font Sizes: Zoom allows you to adjust the size of the captions or even change the font style. This can be helpful if you have viewers with visual impairments.

How to Display Closed Captions

Once you’ve enabled closed captions, the next step is to display them during your Zoom meetings or webinars. Here’s how to do it:

Step 1: Start your Zoom meeting or webinar as you normally would.

Step 2: Click on the “CC” icon located at the bottom of the Zoom screen. This will display the closed captions.

Step 3: If you’ve enabled speaker identification, the captions will display the speaker’s name before their dialogue.

Step 4: To turn off the captions, simply click the “CC” icon again.

Best Practices for Using Closed Captions on Zoom

Now that you know how to enable and customize closed captions on Zoom, here are some best practices to follow when using this feature:

1. Speak Clearly: Since the quality of the captions is dependent on the quality of audio, it’s essential to speak clearly and avoid talking over each other. Speaking clearly and enunciating words can help ensure that the captions are as accurate as possible.

2. Keep it Simple: When customizing your captions, avoid using complex words or phrases. Keep the sentences simple and easy to read to enhance the viewer’s comprehension.

3. Proofread the Captions: Always review the captions to ensure that they’re accurate and convey the intended message. Reviewing the captions after the meeting can also help you identify areas where you can improve your speaking skills.


Incorporating closed captions into your Zoom videos can provide significant benefits to both you and your viewers. It makes your content more accessible and enhances the viewer’s comprehension, ultimately benefiting your business or brand. By following the steps outlined in this guide, you can easily enable and customize closed captions on your Zoom videos and make the most out of this essential feature.

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